Questions and answers

We hope here we can help you.

How can I book an appointment online?

You can easily book an appointment through our online booking tool. Alternatively, you can send an appointment request by e-mail to or by phone +41 79 190 83 83.


How do I get reminded of my appointment?

You will be reminded via SMS and email 48 hours before your appointment.


Can I cancel my appointment?

You can cancel your appointment up to 2 working days before by clicking on the cancellation link in your confirmation email. In case of a no-show we will have to charge the cancellation fee.


How can I contact you?

You are welcome to send us an e-mail at or a message on Whatsapp +41 79 190 83 83. Alternatively, you can get in touch with us via the contact form or by phone.


What is a thermography?

A thermography is a thermal image, where you can see where heat is escaping.


How long does it take to get a quote?

Usually up to 7 working days. For smaller jobs, we will provide you with a quote directly on site.


How long do I have to wait until the work is carried out?

After confirming the offer, we order the necessary material directly and, as soon as we have everything, you will receive an appointment.


Do I have to be at home when the work is carried out?

Not necessarily. You can leave a key with us or ask friends and acquaintances to keep the appointment for you.


Where do we work?

We are happy to be there for you in the following cantons: Click here